MEDIA RELEASE 08 February
Rail project alliance deploys innovative safety coaching
The Kingsgrove to Revesby Quadruplication (K2RQ) Alliance is using a different,
more personalised approach to safety training and coaching on its project to
expand rail capacity on the East Hills line in Sydney's south.
The Kingsgrove to Revesby Quadruplication Alliance (K2RQ Alliance) was formed in
2007 to deliver the largest and most complex individual component of the NSW
Government's Rail Clearways Program.
The Alliance comprises six partner organisations - the client, Transport
Construction Authority (TCA), Leighton Contractors, AECOM, Sinclair Knight Merz,
Ansaldo and MVM Rail.
The project, which is expected to be completed in early 2013, involves the
construction of a second pair of tracks to separate local and express services
and is part of the NSW Government's Rail Clearways Program designed to improve
capacity and reliability on the CityRail network.
Working with specialist safety coaching and training organisation, PaQS (People
& Quality Solutions, K2RQ is raising the benchmark for safety thinking.by
focussing on empowering personnel to take personal responsibility for their
K2RQ Alliance Human Resources Manager, Shane Kennedy, says that about 60 staff
have so far completed Level 1 of PaQS' program, which is known as Advanced
Safety and Quality Awareness (AS&QA).
"Our employees have embraced the PaQS program because it's new and different
from any training that they've completed before.
"The AS&QA course focuses on an individual's safety awareness and teaches
participants how to become safety aware. The program develops individual
attitudinal safety awareness by empowering staff to accept personal
responsibility for their own safety behaviour.
"The major challenge with the training was that many of our workforce personnel
do not use computers. So the training was completed using hardcopy workbooks
instead of online. Participants are confronted with a wide range of possible
answers to on-site scenarios which reflect varied views and judgments that are
neither right nor wrong.
"The feedback I received from participants was that they enjoyed the
personalised coaching and enjoyed the experience of being taken through their
responses via their own Advanced Safety & Quality Awareness workbook.
"This reinforced their own learning and got them thinking about their safety and
those of others both in the workplace and at home
"Participants also said they are now more conscious of their personal safety
outside work, particularly when driving or even mowing the lawn, and some also
shared the workbook material with other members of their family," said Kennedy.
PaQS's specialist safety psychologists provide organisations with the tools and
support to achieve and sustain their own safety cultures. PaQS's programs train
company representatives as safety coaches who then return to their organisations
to implement specialised safety training.
"After completing the course in Advanced Safety & Quality Awareness training
with PaQS, I have returned to K2RQ better equipped to coach and teach others.
Carl & Pete from PaQS made the course material very interesting and fun to
learn," Kennedy added.
"The key for me is the idea of continuous improvement that is built into the
coaching and training process. The training has a number of levels and we'll be
moving on to the next level shortly to ensure we continue to improve," concluded
Carl Reams, Managing Director of PaQS says that most safety training courses
focus on the processes and procedures whereas PaQS' training is based on applied
psychological theory and continuous measurement.
"Our training focuses on culture and individual empowerment rather than the
processes & procedures behind safety. Our method is based on a holistic culture
model of willing participation and responsibility. This type of coaching model
creates an environment for constructive and positive industrial relations as
well as an atmosphere of team support, job satisfaction, and lower stress and
therefore increased productivity," said Reams.
For more information on PaQS and its services, visit
www.paqs.com.au or call 02 4949 4500.
Released for PaQS by Dennis Rutzou Public Relations (www.drpr.com.au)
For further information please call Gill Asbury or Nicola Rutzou on (02) 9413