My interest in internal communication started when I worked within a couple of large organisations, namely Woolworths then Integral Energy. The roles I had were external communication focused and therefore I had no responsibility for internal comms and could be just an observer.

To me internal communication is about engaging your people, not just about telling them what’s going on. Nobody is going to be fully engaged or productive if they don’t feel like they play a part in the overall organisation. You can have the best employee communication system ever but if your employees aren’t engaged then it’s a complete More >