I was meeting with a client recently who raised the issue of staff’s interaction on social media and whether the organisation should have a social media policy that would ‘forbid’ its staff to comment about the company on their personal social media profiles (e.g. Facebook, Twitter, etc.).

Although this may sound like an appealing way to avoid any ‘damage control’ situation, it may well bring more problems then solutions…

• In this day and age, people are used to expressing their opinions and ideas and sharing information on the internet. Trying to ‘forbid’ them to do such a thing could backfire and More >